Support & Inquiries

We Are Here For You & Your Pet

Have a question about high-quality food, shipping times, or pet gear? Our friendly animal care specialists are ready to help.

Paws & Pals Help Desk

Store Contact Info

Reach out directly via phone, email, or stop by our store.

Email Ussupport@pawsandpals.comTypical response time: under 2 hours
Call Customer Care(555) 987-6543Toll-free customer assistance
Support & Store Hours

Mon-Fri: 9am – 8pm

Sat-Sun: 10am – 6pm (EST)

Storefront Location

456 Pet Lane, Animal City, AC 78910

In-store pickup & pet fitting available
Follow Our Community

Need Urgent Pet Help?

Our online shopping guides and nutritional curators respond swiftly during operating hours.

Direct Inquiry

Send Us a Note

Fill out the form below and we will tailor our response to your pet's exact needs.

Visit Our Store

Find Paws & Pals

Visit our pet boutique to browse quality supplies and meet our friendly team. We are here to help you find the best for your furry friends.

Paws & Pals pet store entrance
Boutique Location

Paws & Pals Boutique

Store Address

123 Pet Lane, Sunny District, City Center, CA 90210

Located near the central park and pet-friendly cafe district.

Store Hours

Visit us during our weekly operating hours

Monday – Friday
9:00 AM – 7:00 PMOpen for In-Store Pickup
Saturday
10:00 AM – 6:00 PMOpen for In-Store Pickup
Sunday
10:00 AM – 4:00 PMLimited Staff Availability
Pickup Guide

How to collect your online orders

01

Order Online First

Select your pet supplies and treats through our online shop for quick processing.

02

Order Being Packed

Our team gathers your items and ensures everything is ready for your arrival.

03

Visit Our Store

Show your order confirmation at our front desk to collect your pet essentials.

Please bring your order confirmation email or ID to ensure a smooth pickup experience at our store.

Paws & Pals

Need Help Today?

Browse our full collection of pet food, toys, and grooming supplies online and pick up in-store.